| The company hired JPS to design a PC-based training and assessment tool for their console operator workforce. Working from task inventories, critical incidents, and a model of operator performance, JPS designed the Console Operator Development and Evaluation or CODE.
CODE is a completely automated, high-fidelity, PC-based simulation of an oil refinery. The program closely duplicates the functionality and multiple screens available on the actual worker's console.
CODE has been validated for use as a job qualification tool in a study involving over 100 console operators. Statistically significant correlations were found between performance on the tool and ratings of supervisory performance. |